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Desktop Support Tech

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Company Background:

Gilt Groupe provides access, by invitation only, to Men's, Women's, Children's, Beauty, and Home coveted fashion and luxury brands at prices up to 70% off retail. Each sale lasts 36 hours and features hand selected styles from a single designer. The business model, based on urgency and scarcity, offers extraordinary goods at incredible prices, but only for a limited time. All of these sales occur daily at noon, driven by daily email reminders and alerts to a private membership. Most of the hot items are sold within the first 10 minutes, with the bulk of sales occurring within the first 90 minutes.

About the position:

A unique opportunity to work with a wide array of technologies such as: mixed Mac and PC office environment, digital photography studio, warehouse management system.

We are looking for a hands on and customer oriented IT manager with experience supporting a mixed Mac and PC office environment.

Requirements:

Extensive Mac and PC desktop experience.
Experience configuring and troubleshooting LANs, Wi-Fi networks, VPNs.
Some experience with BlackBerry devices.

Bonus:

Scripting capabilities.
Web application experience.
RFID experience.

Responsibilities:

Support office network, devices, and applications: Macs, PCs, BlackBerrys, iPhones, Outlook, Entourage, Mail, etc.
Document and implement an employee on-boarding process: Computer setup, email setup, gilt.com setup, intranet setup, etc.
Work with creative team to implement digital photo studio IT.
Improve warehouse network and IT infrastructure.
Work with dev team on tighter integration between warehouse and web application.

Location

New York City - Union Square

Compensation

Very competitive pay with equity
We focus on a small, efficient team that is highly rewarded

Perks

World Class Teammates
Awesome Macbooks
Drinks and Snacks
PDA / Smart Phone Reimbursement
Full benefits
Purchase allowance

<% if (!gg.Cart.current.reservations.length) { %>
  <table lang="en" cellspacing="0" cellpadding="0" width="100%" height="115">
    <% if (!cart.updateError) { %>
      <thead>
        <tr>
          <td width="100%" class="flashMessage" height="15">
            Your cart is empty
          </td>
        </tr>
      </thead>
    <% } %>
    <tbody>
      <tr>
        <td style="vertical-align: middle; text-align: center;">
          <a href="#" onclick="$('#dialog_cart').dialog('close'); $('select').show(); return false;" style="text-decoration: underline;">Continue Shopping</a>        </td>
      </tr>
    </tbody>
  </table>
<% } else { %>
  <% skus = gg.Cart.reservationsBySku(cart) %>

<table lang="en" cellspacing="0" cellpadding="0">
    <thead>
      <tr>
        <td colspan="8" class="flashMessage">
          <%= gg.Cart.current.user_message %>
        </td>
      </tr>
      <tr>
        <td width="72"> </td>
        <td width="87">Item</td>
        <td width="200">Description</td>
        <td width="66">Price</td>
        <td width="63">Qty</td>
        <td width="80">Subtotal</td>
        <td width="114">Time Remaining</td>
        <td width="28"> </td>
      </tr>
      <tr>
        <td colspan="8" class="line"></td>
      </tr>
    </thead>
    <tbody>

<% var i=0, total=0; %>
    <% for (var s in skus) { %>
      <% var sku = skus[s]; %>
      <% var full_details_url = Gilt.Subsite[sku.subsite_id || 'fuse'].full_url + sku.sku_data.details_url + "?sale_id=" + sku.sku_data.sale_id %>
      <tr class="<%= (i++ %2) ? 'even' : 'odd' %> <%= (sku.sku_data.shipping_surcharge) ? '' : 'first' %>">
        <td rowspan="2" class="logo">
          <img src="<%= Gilt.Subsite[sku.subsite_id || 'fuse'].logos.gray %>" oncontextmenu="return false;" alt="<%= Gilt.Subsite[sku.subsite_id || 'fuse'].name %>"/>
        </td>
        <td rowspan="2" class="thumbnail"><a href="<%= full_details_url %>" class="image"><img oncontextmenu="return false;" galleryimg="no" src="http://cdn1.gilt.com<%= sku.sku_data.image_url %>" /></a></td>
        <td id="cart_sku_<%= s %>" class="description">
          <div class="item_container">
            <% var label_data = sku.sku_data.label_data; %>
            <% if (label_data.brand_name || label_data.product_name) { %>
              <a href="<%= full_details_url %>">
                <% if (label_data.brand_name) { %>
                  <span class="brand"><%= label_data.brand_name %></span><br/>
                <% } %>
                <% if (label_data.product_name) { %>
                  <span class="product"><%= label_data.product_name %></span><br/>
                <% } %>
              </a>
            <% } %>
            <% if (label_data.gilt_color) { %>
              <span class="label">Color:</span> <%= label_data.gilt_color %><br/>
            <% } %>
              <% if (label_data.size) { %>
              <span class="label">Size:</span> <%= label_data.size %><br/>
            <% } %>
          </div>
        </td>
        <td><%= sku.sku_data.sale_price ? fl.Formatter.currency(sku.sku_data.sale_price) : '' %></td>
        <td>
          <input type="text" id="cart_quantity_<%= s %>" class="cart_quantity" value="<%= sku.quantity %>"/>
        </td>
                <td class="total">
          <span><%= fl.Formatter.currency((sku.sku_data.sale_price*1000*sku.quantity)/1000) %></span>
          <% total += (sku.sku_data.sale_price*1000*sku.quantity)/1000; %>
        </td>
        <td>
          <%= gg.Cart.itemExpirationMessage(sku) %>
        </td>
        <td>
          <a href="#" onclick="gg.Cart.removeSku(<%= s %>, gg.Cart.showCartDialog); return false;"><img alt="Remove from Cart" galleryimg="no" oncontextmenu="return false;" src="http://cdn2.gilt.com/images/default/gilt-cart-remove-button.png?43_1255750966" /></a>
        </td>
     </tr>
     <tr class="<%= (sku.sku_data.shipping_surcharge) ? '' : 'second' %> <%= (i %2) ? 'odd' : 'even' %>">
       <td colspan="6" class="shipping_time">
         <span class="shipping_time<%= (sku.sku_data.sell_first) ? ' sell_first' : '' %>">
           Estimated to arrive between  <%= fl.Formatter.replaceBusinessDayRangeWithDates(sku.sku_data.shipping_window || label_data.shipping_window).replace("to", "and") %>
         </span>

</td>
     </tr>

<% if (sku.sku_data.shipping_surcharge) { %>
        <tr class="second shipping_surcharge_row <%= (i++ %2) ? 'odd' : 'even' %>">
          <td class="logo"></td>
          <td></td>
          <td>Shipping Surcharge</td>
          <td><%= fl.Formatter.currency(sku.sku_data.shipping_surcharge) %></td>
          <td><%= sku.quantity %></td>
          <td><%= fl.Formatter.currency(sku.sku_data.shipping_surcharge * 1000 * sku.quantity / 1000) %></td>
          <td colspan="2"></td>
        </tr>
     <% } %>

<% } %>

<tr class="second">
      <td colspan="2"></td>
      <td colspan="4" class="discount">
        <% if (gg.Cart.current.user_discounts.length > 0) { %>
          <div id="discount_list"></div>
<script type="text/javascript">
//<![CDATA[
            Gilt.Discount.discounts = gg.Cart.current.user_discounts;
            Gilt.Discount.drawAvailable(gg.Cart.subtotal());

//]]>
</script>        <% } %>
      </td>
      <td colspan="2" class="right">
        Subtotal:  <span id="cart_subtotal"><%= fl.Formatter.currency(total) %></span>
      </td>
    </tr>

<tr>
      <td colspan="5" class="left">
        <span class="label">Need more time to shop?</span><br/>
        We combine shipping on any additional orders placed within 1 hour.<br/>
        <span class="label link"><a href="#" onclick="$('#dialog_cart').dialog('close'); $('select').show(); return false;" style="text-decoration: underline;">Continue Shopping</a></span>
      </td>
      <td colspan="3" class="right">
        <a href="/checkout" alt="Checkout" class="sprite gray-standard-bevel-large" onclick="setTimeout(function(){$('a.checkout_button').attr('href', '#');},0)" oncontextmenu="return false;" title="Checkout" unselectable="on"><div class='sprite-left'></div><div class='sprite-right'></div><span>Checkout</span></a>      </td>
    </tr>
    </tbody>
  </table>
<% } %>

<div class="clear"></div>

<% setTimeout(gg.Sprite.init, 100) %>