Frequently Asked Questions
How can I sign up?
Any business can sign up by visiting http://www.gilt.com/give/businesses. After submitting your information, a member of our team will review your information. Once approved, your business will appear in the online directory so donors can find your business. We are working hard to approve as quickly as possible—usually within an hour—but sometimes it may take us up to 24 hours.
When do these vouchers expire?
Vouchers will be valid through January 31, 2013.
If I sign up, can I choose to cut my participation period short?
Yes. At any time, you can choose to opt out of the program. Once you opt out, we ask that you honor vouchers for 72 hours at which time your business will be removed from the website and no longer visible to donors.
Where should I go if I have questions?
If you have any questions, please visit http://www.gilt.com/give/businesses
What will the voucher look like?
You can find an example voucher at https://cdn.gilt.com/images/share/uploads/0000/0001/6617/166179550/orig.png
Why should I participate in this campaign versus other charitable campaigns and promotions?
You should participate in fundraising efforts that make sense for your business. Through this program, you will not only help families in need, but you will also reach engaged customers and drive them to your business.
Can I limit the number of vouchers we offer?
While you cannot limit the number of vouchers, you can choose to cancel your participation at any time. Cancellation takes 72 hours during which time you do need to continue honoring any vouchers.
How many members and non-members will see this promotion? How many do you project will claim the offer?
We have no way of projecting just how many people will see your offer, but our marketing program, in addition to a major PR outreach and social media marketing, reaches millions.
Is it possible to determine my own terms and limitations for this offer (i.e. limit one per transaction, etc.)?
You will be able to set the discount amount and the ceiling dollar value of the discount used by each donor. These vouchers will only be for one-time-use, and customers can only use them once per transaction.
Can I get the contact information of people who claimed my offer?
No. All customer information must remain private due to our customer terms and conditions.
Is the discount tax deductible?
No. This discount is not tax deductible.
Can members redeem this offer online?
No. Members cannot redeem this offer online.
Can I help to promote this?
Yes. Please tell other merchant partners to sign up at http://www.gilt.com/give/businesses, and let them know that donations can be made directly at http://www.gilt.com/give
By participating in this, will this change anything about my past or future Gilt City promotions?
This will not affect any past or future promotions you have with Gilt City.
If I run this now, will I still be able to run with Gilt City in the next three months?
Yes. Your participation here will not affect any future sales you may have on the site.