Need Help?

Frequently Asked Questions

Order Information:

Can I Order by Phone or Chat? How Is the Slash-Through Price Quote Determined? How Do I Use My Account Credits? What is California Proposition 65, and How Does It Apply to Any of the Products That You Offer? What Are Your Vintage Condition Codes? What Does it Mean When a Product is Sourced by a Trusted Independent Supplier? How Much is Shipping? Do You Offer a Loyalty Program? What is Gilt Unlimited? How Is Sales Tax Calculated? Why Is My Discount/Promo Code Not Applying? How Can I Modify An Order?

Return Policy:

My Item Arrived Damaged. What Do I Do? When Will I Get My Return Credits? What If I Want to Return an Item that was Purchased with a Promotion or Discount? How Do I Return an Item? Can I Exchange an Item? What Is Your Return Policy?

Account Information:

Does Gilt Ship Overseas? How Can I Change My Credit Card Details? Do My Account Credits Expire? How Does the Waitlist Work? How Do I Reset My Password? How Do I Update My Email Preferences?

Brand added to your favorites.

Brand added to your favorites temporarily. Register or to remember this preference.

Brand removed from your favorites.

New Facebook Settings

Customize what you share with Facebook — from purchases you make, to sales you browse, to brands you favorite!