Learn More About International Shipping

International FAQ's

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Gilt Women, Men, Home, Baby & Kids, Gifts and Park & Bond ships to over 100 countries worldwide through our international shipping partner, BorderFree, as listed below:

    1. United States
    2. Canada
    1. Antigua and Barbuda
    2. Aruba
    3. Barbados
    4. Belize
    5. Bermuda
    6. Bolivia
    7. Brazil
    8. Cayman Islands
    9. Chile
    10. Colombia
    11. Costa Rica
    12. Dominica
    13. Dominican Republic
    14. Ecuador
    15. El Salvador
    16. French Guiana
    17. Grenada
    18. Guadeloupe
    19. Guatemala
    20. Honduras
    21. Jamaica
    22. Martinique
    23. Mexico
    24. Montserrat
    25. Nicaragua
    26. Panama
    27. Paraguay
    28. Peru
    29. St Kitts and Nevis
    30. St Lucia
    31. Trinidad and Tobago
    32. Turks and Caicos Islands
    1. Austria
    2. Belgium
    3. Bulgaria
    4. Cyprus
    5. Czech Republic
    6. Denmark
    7. Estonia
    8. Finland
    9. France
    10. Germany
    11. Gibraltar
    12. Greece
    13. Guernsey
    14. Hungary
    15. Iceland
    16. Ireland
    17. Italy
    18. Jersey
    19. Latvia
    20. Liechtenstein
    21. Lithuania
    22. Luxembourg
    23. Malta
    24. Monaco
    25. Netherlands
    26. Norway
    27. Poland
    28. Portugal
    29. Romania
    30. Russian Federation
    31. Slovakia Slovak Republic
    32. Slovenia
    33. Spain
    34. Sweden
    35. Switzerland
    36. United Kingdom
    1. Bahrain
    2. Egypt
    3. Israel
    4. Jordan
    5. Kuwait
    6. Oman
    7. Qatar
    8. Reunion
    9. Saudi Arabia
    10. South Africa
    11. Turkey
    12. United Arab Emirates
    1. Australia
    2. Bangladesh
    3. Brunei Darussalam
    4. Cambodia
    5. China
    6. Hong Kong
    7. India
    8. Indonesia
    9. Macao
    10. Maldives
    11. New Zealand
    12. Pakistan
    13. Philippines
    14. Singapore
    15. South Korea
    16. Sri Lanka
    17. Taiwan
    18. Thailand

To ship to U.S. military addresses, you should checkout as if shipping to an address within the U.S.

These orders are not subject to the same costs and logistics flows as other international orders.

Unfortunately, Gilt cannot ship to PO boxes.

Gilt offers international shipping on most items. However, certain items are not eligible:

  • Oversized items, items requiring special handling or in-house delivery
  • Items over $25,000 in value.
  • Hazardous materials, live botanicals, aerosols, food and beverage products, perishable items and other items restricted from exporting.
  • Items with licensing restrictions.
  • E-Gift Cards, which may be purchased with a U.S. Billing Address only.

If there are any items that cannot be exported from the U.S. or imported into your destination country selection, you will be notified during the checkout process (before your order is submitted). Please note that Gilt is not accountable for any damage or expenses incurred and the customer is responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees. In addition, the customer must assure the product can be lawfully imported to the destination country.

You will be quoted a specific delivery estimate at the time of checkout that is based on your selected destination country and the items in your cart. Typically, for international orders, please expect your delivery to take 2-5 days longer than U.S. domestic shipping times.

Gilt offers $19.95 shipping for most international orders. International orders with large and heavy items may have higher shipping prices to ensure the order delivery.

We support Visa, MasterCard, and American Express with additional payment options coming soon.

At checkout, we calculate and display a guaranteed order total in your preferred currency, including all shipping costs and any applicable duties and taxes. We support billing in over 60 currencies. All currencies below are supported by Visa and Mastercard. Asterisked (*) currencies are supported by American Express.

US Dollar *
United Arab Emirates Dirham *
Australian Dollar *
Barbados Dollar
Bangladeshi Taka
Bulgarian Lev
Bahraini Dinar *
Bolivian Boliviano
Belize Dollar
Canadian Dollar *
Swiss Franc *
Chilean Peso
Chinese Yuan Renminbi *
Colombian Peso
Costa Rican Colón
Czech Koruna *
Danish Krone *
Dominican Peso
Egyptian Pound
Euro *
British Pound *
Guatemalan Quetzal
Hong Kong Dollar *
Honduran Lempira
Hungarian Forint *
Indonesian Rupiah *
Israeli Shekel *
Indian Rupee
Jamaican Dollar
Jordanian Dinar
Cambodian Riel
Korean Won *
Kuwaiti Dinar *
Cayman Islands Dollar
Sri Lankan Rupee *
Lithuanian Litas *
Maldivian Rufiyaa *
Mexican Peso
Nicaraguan Córdoba
Norwegian Krone *
New Zealand Dollar *
Omani Rial *
Panamanian Balboa
Peruvian Nuevo Sol
Philippine Peso *
Pakistani Rupee *
Polish Zloty *
Paraguayan Guarani
Qatari Riyal *
Romania New Leu
Russian Ruble *
Saudi Riyal *
Swedish Krona *
Singapore Dollar *
Thai Baht *
Turkish Lira *
Taiwan Dollar *
South African Rand *

At the time your parcel(s) leave the U.S, your credit card will be billed by BorderFree. Your credit card will be billed by BorderFree and your credit card statement will read "51*GILT GROUPE" where "51" denotes the BorderFree network.

At the time your parcel leaves the Borderfree warehouse, you will be notified and your credit card will be billed by Borderfree. Your credit card statement will read "51*GILT GROUPE" where "51" denotes the Borderfree network.

At this time, Gilt is unable to accept returns from any international countries, except Canada. In Canada, Gilt is now able to take returns on select items under $200 USD. Returns must be initiated within 30 days of the item's shipment from Gilt's distribution center. Canadian customers should look to the item's product detail page or their order history to determine if an item is returnable.

If you have an item that is eligible for return and would like to make a return, contact International Customer Support by: emailing Global-Support@gilt.com, calling 1-877-280-0545, or chatting with a representative via our Contact Us web page. Provided your item is eligible, a customer service representative will e-mail you a packing slip which you must print and include in the package with your return. Gilt cannot accept returns without this packing slip. Customers bear all shipping costs associated with the return and full responsibility for the item until it reaches Gilt's distribution center. Once the item and its packing slip arrives in the Gilt warehouse, our e-commerce partner, Borderfree, will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order within 7 days.

Gilt is continuously working to improve its customer experience, including efforts to enable returns.

The Full Retail Price reflects either the price reported by the manufacturer to Gilt or, in some instances, is based on a comparative survey of the price of a similar item being sold at representative retailers or department stores. These prices may not always represent the prevailing price for retailers or department stores on every day or in every community. For international sales, the Full Retail Price is based on what such items would be sold at in the US market, plus taxes, shipping and additional international surcharges, if applicable.

If you disagree with how we calculate the advertised comparison prices, we suggest that you not rely on this factor when making purchases on Gilt.

Depending on the country, Gilt adds duties and taxes to the final price listed on the product page. Please click HERE for more information on duties and taxes and shipping carriers by country.

Shipping carriers vary by country. If you choose to use a freight forwarder, please note that Gilt is not accountable for any damage or expenses incurred and the customer is responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees. In addition, the customer must assure the product can be lawfully imported to the destination country.

Contact Us

For any additional questions relating to your international order, please contact us at Global-Support@gilt.com or visit www.gilt.com/support

Want to track your order?
Please visit www.gilt.com/account/order

Shipping to Japan?
Please visit www.gilt.jp

International orders abide by Terms & Conditions and Privacy Policy of BorderFree, Gilt Groupe's international fulfillment service.

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