The following shipping and tax policies apply to domestic shipments only. For all international shipping information, click here.
The sales tax quoted at checkout is an estimate. The final amount is listed on your invoice and includes state and local taxes, as well as any other applicable rebates or fees.
Gilt is obligated to collect sales tax in New York and Kentucky.
Gilt does not charge sales tax on e-gift cards; however, purchases made with an e-gift card may be subject to sales tax.
For services like spa treatments, club memberships, and dining experiences, as well as ticketed events, sales tax is generally charged based on the location of the vendor or venue.
Important sales tax information for customers in Oklahoma, Vermont, and South Dakota: Gilt is not obligated to, and does not, collect sales tax in these states. Despite this, Oklahoma, Vermont, and South Dakota require in-state customers to report their purchases and pay the required tax, unless an item is specifically exempt. Tax can be reported and paid on an income tax return or by filing a consumer use tax return.
If overnight shipping is selected for an order placed after 3 PM ET, your package will ship the following day; if the order is placed on a Friday, it will not be delivered until Monday. There may be a delay in shipping if billing information is inaccurate, if billing and shipping addresses differ, or if the payment company discovers an issue. Our goal is to process and ship orders within 2-5 business days of receipt. If an item in your order isn’t stored in our warehouse, then please allow 2-3 weeks for your purchase to be processed. Your order may be processed with multiple shipments; if this is the case, you’ll receive an email with your tracking number when each shipment occurs.
Your shipping address can be modified on the "My Account" page. If you have a change to your shipping address after placing an order, you have five minutes to make the modification. After this window, we ask that you contact Customer Service to request any modifications; please note, however, that once your order has shipped, Gilt cannot change the shipping address.
Shipping Rates and Carriers
Gilt offers four shipping options for U.S. domestic orders that consist of items in our warehouse:
- Flat-Rate Unlimited - $9.95
- Standard - $7.95
- Expedited (2-Day) - $15.95
- Overnight - $24.95
You can view the estimated delivery windows by selecting the shipping option at checkout.
Our carrier breakdown is as follows:
- Unlimited and Standard packages that are under 9 lbs ship via Newgistics with delivery via USPS
- Expedited, Overnight, and any packages over 9 lbs are shipped and delivered via FedEx
- Delivery to PO Boxes and APO/FPO addresses are shipped and delivered via USPS
Oversized or special delivery items may be subject to a Delivery Charge in addition to the above standard shipping rate.
Additional delivery charges and shipping upgrade charges may not be eligible for combined, reduced or free shipping offers.
If a package is undeliverable and returned to Gilt we are unable to re-ship it. All undelivered packages will be processed as a return.